Cookie Policy
Last updated: 27 February 2026
This Cookie Policy explains how BetterBooker ("we", "us", "our") uses cookies when you use our appointment booking platform ("Service").
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work properly and to provide information to the site owners.
2. Cookies We Use
We only use essential cookies that are strictly necessary for the Service to function. We do not use any analytics, advertising, or tracking cookies.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
betterbooker_session | Keeps you signed in to your account. This cookie is set when you log in and allows the Service to recognise you on subsequent page visits. | Essential | 30 days |
oauth_state | Temporarily used during Google sign-in to prevent cross-site request forgery (CSRF) attacks. | Essential | 10 minutes |
oauth_verifier | Temporarily used during Google sign-in for secure code exchange (PKCE). | Essential | 10 minutes |
3. Local Storage
In addition to cookies, we use browser local storage for the following:
| Key | Purpose |
|---|---|
cookie_consent | Remembers that you have acknowledged our cookie notice, so we don't show it again. |
4. Managing Cookies
Since we only use essential cookies, disabling them may prevent the Service from working correctly (e.g., you won't be able to stay signed in). You can manage cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Cookies and Site Permissions
5. Third-Party Cookies
We do not set any third-party cookies. Our third-party service providers (Stripe, ClickSend, Google) may set their own cookies when you interact with their services directly (e.g., during payment processing or Google sign-in). Please refer to their respective privacy policies for details.
6. Changes to This Policy
We may update this Cookie Policy if we change the cookies we use. The "Last updated" date at the top will reflect the most recent version.
7. Contact
If you have any questions about our use of cookies, please contact us at hello@betterbooker.co.
For more information about your data rights, see our Privacy Policy.